Refund policy

Return Requirements: Unworn, unwashed, with tags attached, and returned within 30 days of receiving.

**Note there are items where returns are NOT allowed. Look down below for more information**

Local (Boise, ID) Customers

Two Ways to Return:

  1. In-Store Return

    9542 W Emerald St Suite 105, Boise, ID 83704

    • Bring your item(s) and let an employee check them.
    • Items must be: unworn, unwashed, with tags attached, and returned within 30 days of receiving.
    • Once approved, choose a full refund or an exchange for another item.

  2. Ship Return

    • Make sure to state what you are returning, reason, and/or exchanging
    • Ship to: 9542 W Emerald St Suite 105, Boise, ID 83704
    • Customer pays return shipping (no label provided).
    • Items must meet the same condition requirements.
    • After approval and inspection, we’ll process your refund or exchange.

Out-of-State Customers

Return by Shipping Only

  • Make sure to state what you are returning, reason, and/or exchanging
  • Ship to: 9542 W Emerald St Suite 105, Boise, ID 83704
  • Customer pays return shipping (no label provided).
  • Items must be unworn, unwashed, with tags, and returned within 30 days.
  • Once approved and received, we’ll issue your refund or send a replacement.

Exceptions / non-returnable items : Certain types of items cannot be returned, like custom embroidered items (such as putting names on items or business apparel), also items that we don’t have in stock yearly (such as custom orders and business apparel). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges ; The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Questions? Message us through your account—we’re happy to help!